Shipping policy

Thank you for shopping with us! We aim to deliver your order quickly, safely, and efficiently.

🚚 Order Processing Time

- All orders are processed within 1–2 business days after confirmation.

- Orders are not processed or shipped on Sundays or public holidays.

- You will receive a confirmation message once your order has been shipped.

📦 Shipping Time

- Standard Delivery: 4–7 business days

- Delivery times may vary depending on your location, courier availability, and external factors such as weather or holidays.

💰 Shipping Charges

- We offer free shipping on most orders.

- Any applicable shipping charges will be shown at checkout before payment.

📍 Delivery Areas

We currently ship across most locations within India.

If your area is not serviceable, our team will contact you and process a refund if needed.

🔄 Order Tracking

- Once your order is shipped, you will receive a tracking number via SMS or email.

- You can use this tracking number to check the delivery status of your order.

❗ Delays & Issues

While we strive to deliver on time, delays may occur due to:

- High order volume

- Courier or transportation issues

- Weather conditions or public holidays

If your order is delayed or you have any concerns, please contact our support team.

📩 Contact Information

Email: support@piku.quest

Phone: 1800140900

Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM

We appreciate your patience and thank you for shopping with us!